Troubleshooting Video Issues

The streaming videos on this site are big files, and stream differently than from YouTube and Vimeo. If you experience a video freezing or not loading, your web browser’s media cache may be full. What is a media cache, you ask? This article explains: https://www.refreshyourcache.com/en/cache/

It may be necessary to do one or more of the following, especially if you watch more than a few videos sequentially:

1) Clear your web browser’s media cache:
https://www.refreshyourcache.com/en/home/
If your browser is still storing videos you previously watched, it may not have room to buffer the new videos so that you can watch them.

2) Enlarge your browser media cache setting, and otherwise optimize your browser so that the problem doesn’t come back:
https://www.c-sharpcorner.com/article/how-to-change-http-browser-cache-size/
https://macpaw.com/how-to/fix-slow-safari
https://www.popsci.com/speed-up-your-web-browser
https://mytechtips24.com/increase-browser-cache-memory-chrome-firefox-internet-explorer/

3) Refresh the page containing the video:
https://www.wikihow.com/Refresh-a-Page

  • May 21, 2019
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